FAQs

How are your tokens made?

These Stainless Steel Tokens are made by myself and my partner from our workshed in Vermont! We utilize Fiber Laser technologies mixed with our own designs and creations in order to make these tokens. We order the Stainless Steel Blanks from a supplier and the rest is all us!

DO YOU SHIP INTERNATIONALLY?

We do. but not through here, it would have to be through our Etsy Site. We are in the process of being able to do it here, but currently etsy still needs to be utilized for all of our international customers. We apologize for the inconvenience.

How long is the processing time for my order?

Processing times for orders can range, but please expect and allow 5-7 Business days for your order to be made, and then an additional 4-5 Business days for shipping. Once the package is shipped, it is out of our hands of course. If you have questions, Please email me at Jesse@vaultbound.com

Are these tokens MTG size?

Yes! These tokens are 2.5 x 3.5 or 88mm x 63mm in size. The only difference is Thickness and weight! These are HEAVY stainless steel, 1.2oz per card, and .7mm thickness.

Do you accept custom orders?

Yes, we do at this time, please utilize the contact us form on the main page. We will go over your vision and pricing from there.

What is the Return/exchange policy?

Please refer to the Refund Policy page for this question as there is more information than what can fit here. Thank you!